Important Notice

We are based in Kloof, Durban, however we are an online store and do not have a brick n’ mortar retail outlet. 

Frequently Asked Questions

Please read our FAQ before sending us a message.

We charge a flat rate for shipping items within South Africa

Postnet to Postnet – R99.00

Courier Service – R120.00

We accept payment via EFT or Payfast – for larger orders we can accommodate payment plans if made in advance. 

South Africa:

  • Postnet to Postnet: 72 hours from order dispatch
  • Courier: 48 hours from courier collection
  • SA Post Office: 5 – 10 days

International: Subject to confirmation of service

We endeavor to provide the highest level of security in our transaction but caution the supply of any personal banking information to any of our staff or representatives.

  1. You order and payment confirmation are received
  2. Stock check confirmed
  3. Picking and packaging (Yes we understand how precious your goods are and will take all measures possible to ensure that goods are packed in a safe and transit friendly manner.)
  4. The parcel will then be dispatched via the courier service nominated by the buyer.
  5. You sit, wait and then receive your goods – do us a favor and share your “mail call” on our socials – we love to see happy customers.
  6. Final Action: Please leave a review on the product on our store. It provides us with valuable input on our service and how we can do better next time.

 

You should receive an invoice upon ordering of the product – If not please contact us so we can correct this immediatley.

Send us an email

Our team can be contacted on: 

vintagetoyshop11@gmail.com

or

Whatsapp us on +27 76 615 4847